Frequently asked questions

Welcome to the OVCODE Trust Platform's FAQ section, designed to provide you with clarity and insights about our innovative trust solutions:

About OVCODE Trust Platform

The OVCODE Trust Platform is an advanced cloud-based solution that seamlessly integrates cutting-edge technologies, including patented core technology, digital signatures, and cryptography. Our platform is designed to establish an unparalleled level of transparency, security, and trust for all your digital interactions. By harnessing the power of our patented zero cycle latency algorithm, we ensure that data published on the OVCODE network remains secure, accurate, and immutable.

The OVCODE Trust Platform provides an array of tools that empower you to safeguard the integrity of your data, verify identities, and authenticate digital documents and physical items. Whether you're an individual, business, or developer, OVCODE Trust Platform offers a comprehensive suite of solutions to elevate your digital interactions to new heights of reliability and confidence.

Our commitment to industry-leading standards, such as United States (NIST) and European (eIDAS) regulations, along with our global patent registration and Swiss domicile, further exemplifies the OVCODE Trust Platform's dedication to providing you with an unparalleled level of trust and security.

OVCODE is a fully operational system with over four years of real-world use cases for identity, patented core technology, and digital signatures. Our technology is patented in 155 countries, and we are registered in Switzerland, a neutral and trustworthy domicile. We adhere to United States (NIST) and European (eIDAS) standards and offer a developer console for partners and clients to build custom platforms.

The OVCODE team boasts 8-12 years of collaboration under NEXTIX, delivering award-winning products globally. With deployments in various countries, including Silicon Valley, Australia, and China, our team brings a wealth of experience to the table.

OVCODE provides tools for identity verification, electronic signatures, and data integrity, which can enhance security, streamline processes, and build trust in your transactions.

Yes, OVCODE's technology is patented in 155 countries, providing a strong foundation of innovation and security.

Using OVCODE Trust Platform

Simply upload the digital data or document to the OVCODE platform. The platform's technology will create a tamper-proof digital signature that can be verified by anyone with access to the OVCODE network.

Having an OVCODE Account opens doors to enhanced data security and trusted interactions. With an account, you gain access to our advanced tools for identity verification and secure document handling. This means your digital interactions become more credible, tamper-proof, and efficient.

By subscribing, you're tapping into a higher level of data integrity and protection. Our platform offers seamless integration of patented core technology, digital signature, and cryptography to ensure the accuracy and immutability of your data. This level of security is particularly crucial for businesses that handle sensitive information or require authenticated documents.

So, while subscription is a choice, having an OVCODE Account empowers you with a trusted foundation for digital transactions, strengthening the credibility and reliability of your interactions

OVCODE offers a range of service plans designed to cater to the diverse needs of our users, including enterprise clients. While we provide free access to the platform for basic usage, our offerings have expanded to include various plans to accommodate larger-scale usage and additional features.

Enterprise Plans and Usage
For enterprise clients with larger user bases and more complex requirements, OVCODE provides customized plans tailored to your specific needs. The creation of user accounts for populating Electronic ID wallets is determined by the terms of the contract, ensuring flexibility and scalability to match your organizational demands.

Authentication and Usage Charges
Please note that OVCODE's authentication services involve a charge per authenticated document. We've structured our pricing model to offer arrangements that align with different usage scenarios. For instance, the first 5 authenticated documents may be offered at no cost, with subsequent documents available under subscription plans. These subscription plans can be customized for end users, project clients, or enterprise clients.

Your Path to Trusted Transactions At OVCODE, we're committed to providing a transparent and adaptable pricing structure that caters to your enterprise needs. Our goal is to empower your organization with secure, trusted transactions while ensuring that our pricing remains flexible and tailored to your unique requirements.

If you have specific questions about pricing, subscription plans, or how our services align with your enterprise goals, please don't hesitate to contact us at Link. We're here to assist you every step of the way in building a secure and trusted digital future.

Trust Service

A trust service is an electronic service that creates, validates, and verifies electronic signatures, time stamps, seals, and certificates.

A Trust Service is more than just a technological feature; it's a crucial component in the digital landscape that fosters authenticity, security, and reliability. Think of it as a digital guardian that oversees and ensures the credibility of electronic transactions, signatures, and documents.

In today's interconnected world, where the majority of interactions occur digitally, the need for trust and assurance is paramount. Trust Services play a pivotal role by providing a set of electronic services that serve as a digital notary, ensuring that the information exchanged between parties is genuine and remains unchanged over time.

These services encompass a range of functions:

Electronic Signatures: Trust Services enable the creation and validation of electronic signatures, confirming the authenticity of a sender and their intent to be bound by the content of a document. This helps prevent fraudulent activities and unauthorized alterations.

Time Stamps:  By adding time stamps to electronic documents, Trust Services establish a clear and irrefutable timeline, ensuring the integrity of data and proving that it existed at a particular point in time.

Seals and Certificates:  Trust Services allow for the creation and management of digital seals and certificates. These act as digital fingerprints, confirming the source and integrity of electronic information.

Verification:  Trust Services validate the authenticity of electronic transactions, signatures, and documents. They act as an independent arbiter, verifying that the information has not been tampered with or altered since its creation.

In essence, Trust Services create a secure environment where digital interactions can be conducted with confidence. They form the foundation for building trust in an increasingly virtual world, ensuring that electronic exchanges are as valid and legally binding as their physical counterparts.

At OVCODE, we take pride in offering robust Trust Services that empower individuals and businesses with the tools needed to establish trust, security, and transparency in their digital interactions. Our platform seamlessly integrates these services, enabling you to conduct transactions and handle documents with the utmost confidence and credibility.

Trust Services are essential in the digital world because they address the challenges of authenticity, security, and data integrity. As more interactions and transactions occur online, the need for a reliable and tamper-proof way to verify identities, documents, and timestamps becomes critical. Trust Services provide the foundation for building trust in digital environments, ensuring that electronic interactions are legally binding, secure, and credible.

Trust Services use advanced cryptographic techniques to secure electronic signatures. When you create an electronic signature, Trust Services generate a unique digital fingerprint of the document, known as a hash. This hash is then encrypted using your private key. When the signature is verified, the hash is decrypted with the corresponding public key, ensuring the document's integrity and the authenticity of the signer

Yes, Trust Services can be used for document archiving. By applying time stamps and digital seals, Trust Services create an auditable trail that proves the existence of a document at a specific time. This is particularly valuable for legal and regulatory purposes, as it provides evidence of document authenticity and helps establish a reliable historical record.

Trust Services employ cryptographic techniques and secure algorithms to protect against tampering and forgery. When a document is signed or sealed using Trust Services, any alteration to the document's content would result in a different hash value. Even a small change in the document would lead to a significant change in the hash, making tampering or forgery evident upon verification.

Yes, Trust Services are legally recognized in many jurisdictions around the world. Various countries have enacted laws and regulations that provide legal validity to electronic signatures, time stamps, and digital seals facilitated by Trust Services. These legal frameworks ensure that electronic transactions conducted using Trust Services hold the same legal status as traditional paper-based transactions.

Trust Services adhere to industry standards and regulations, such as those outlined by eIDAS in Europe and NIST in the United States. These standards set requirements for the security, interoperability, and reliability of Trust Services. By following these standards, Trust Services ensure that their operations meet the highest level of security and compliance, enhancing their credibility and trustworthiness.

Absolutely, Trust Services are versatile and can be applied across various industries. From finance and healthcare to legal and supply chain management, Trust Services provide a secure and reliable way to verify identities, transactions, and documents. Their flexibility makes them a valuable asset for any industry that requires trust and security in their digital interactions.

Technology and Security

Patents:

  • OVCODE Patent – Server Computer System for Implementing Transformation of an Original Entity into a Verifiably Authenticable Entity in a Heterogeneous Communications Network Environment  Registration No. 4/2017/00006317 (Philippines)

  • OVCODE Patent Pending (Korea)

  • OVCODE Patent Pending (USA)

  • OVCODE Global WIPO PCT, Geneva Switzerland – patent reservation date for 155 Countries globally

  • One-click Patent – Method of Conducting a Workflow in an Electronic Transaction Platform System with Payment Distribution (Philippines)

Copyright:

  • One-click Distribution – Certificate of Copyright Registration and Deposit

Trademark:

  • Zero-Cycle Latency – Apparatus, Instruments and Equipment primarily comprising data processing components for authentication and verification in a heterogeneous communications network environment

OVCODE Network

There are 83,875,000 OVCs in circulation. Unlike other cryptocurrencies, OVCODE is a utility token focused on full regulatory compliance, ensuring trust and reliability. We hope these FAQs provide a comprehensive understanding of the OVCODE Trust Platform. Should you have more specific questions or require further information, please don't hesitate to contact us. We're dedicated to delivering transparency, security, and trust through our cutting-edge technology.

OVCODE Trust Platform is at the forefront of continuous innovation, delivering a suite of cutting-edge solutions to enhance trust, security, and authenticity in the digital realm. While our commitment to evolution and progress drives our entire range of offerings, our primary products include:

A. OVCODE eID:

An eID is a digital identity document that can be used to verify your identity securely online, providing a convenient and trusted way to authenticate yourself.

As a cornerstone of the OVCODE Trust Platform, OVCODE eID pioneers the way we establish and manage digital identities. It harnesses advanced biometric verification and decentralized identity protocols, providing individuals and businesses with a secure and verifiable means to authenticate users. Beyond its immediate benefits, OVCODE eID serves as a powerful Single Sign-On (SSO) credential, enabling seamless access to all OVCODE products, including our groundbreaking eSign solution.

B. OVCODE eSign:

OVCODE eSign redefines digital signatures by seamlessly integrating patented core technology and AI-enhanced verification. Our eSign solution replaces traditional paper-based signatures with secure electronic signatures, ensuring tamper-proof and legally compliant transactions. By enhancing the authenticity and integrity of digital signatures, OVCODE eSign empowers individuals and businesses to conduct digital interactions with unparalleled confidence.

These products represent the foundation of the OVCODE Trust Platform's commitment to trust, security, and innovation. As we continue to evolve and expand our offerings, rest assured that OVCODE's holistic approach will empower you to navigate the digital landscape with unwavering trust and authenticity.

Security and Data Privacy

Cloud flare & TLS Cert.

Policy and Contract Based (Rest assured, data privacy is a joint effort. We collaborate closely with you and your clients to ensure data protection. Our team will assist in formulating tailored privacy policies, clauses, and contracts that align with industry standards and regulations. Your data privacy is our priority.)

RSA encryption using azure key vault | RSA Algorithms (using Advanced Encryption Standard (AES) with RSA OAEP algorithm and SHA-256 hashing and Store the key in Azure Key Vault)

Policy and Contract Based (Rest assured, data distribution follows a secure and controlled process, in accordance with our policy and contract commitments.)

Policy and Contract Based (Access to data is managed through Role-Based Access Control (RBAC) as defined in our policy framework. Distributors are granted specific roles with controlled data access. While operational data may be accessible, sensitive information like personal data and signatures are restricted based on the assigned roles, ensuring privacy and security.)

We are committed to protecting your personal data. Our data handling practices are guided by strict policies and contracts that prioritize your data privacy.

With the OTP and verified eID account and this will be policy and contract based (Client data is strictly segregated and inaccessible to others. Our system uses OTP and verifies eID accounts to control access. This practice is grounded in our policy and contract framework.)

OVCODE employs top-tier security measures, including encryption, patented core technology, and Azure Key Vault, to safeguard your data against unauthorized access and tampering.

By delivering security and peace of mind: imagine your data is like a precious treasure. We protect it with special locks – strong encryptions that only you and authorized people can open. We also use special technology (patented core technology) to make sure nobody can change or fake anything. And just like having a trusted friend, we watch over your data all the time to stop any trouble. We promise to follow strict rules and promises in our agreements to keep your treasure safe.

Policy and Contract Based (Rest assured, we're committed to minimizing downtime and maximizing uptime so that you can enjoy our services without disruption. Our agreements and policies lay out the specifics to give you clarity and peace of mind)

System Functionality and Support

Using API Gateway (Azure APIM) - Think of APIs as secure bridges that let data travel between places. We use a special gateway through Azure API Management just to make sure your data travels safely. This gateway checks every piece of data before allowing it to pass, like a security guard making sure only authorized guests enter. It's all part of how we ensure your data is handled safely and securely through our APIs.)

Monthly Reports (We offer a suite of available features with ongoing enhancements in the pipeline. Rest assured that we're committed to enhance and expand our solutions.) – Logs

We take data privacy seriously. While specific logout times can be defined by policies, as a standard measure, we implement a 5-minute auto logout. This ensures that your data remains secure by automatically logging you out after a short period of inactivity.

Policy and Contract Based (The retention of data varies based on specific policies and agreements. We ensure data retention aligns with the terms outlined in our policies and contracts. This clarity guarantees that your data is handled in accordance with your requirements.)

Min. Less Than 5 Sec. depending on the process/factors

a. Signature - Less or equal to 1mb
b. Image (IDs) - Less or equal to 1mb
c. Template - Less than or equal to 10mb
d. Data - Less than or equal to 10mb

Policy and Contract Based (Our approach to prevent identity theft is outlined in policies and contracts). By adhering to strict guidelines, we work to mitigate the risks associated with identity theft.

Our solution utilizes digital signatures embedded within documents, acting like a special seal. If anyone tries to alter even a tiny part of the document, our system instantly detects it. Any modified document won't pass our verification process, ensuring that forged signatures are automatically rejected.

Turn around action and service level? Depend on:
Service Level Agreement - Using Standard SLA
Level 1 – Client / Agency IT Support
Level 2 – Distributor IT Support
Level 3 – OVCODE Team Support
Level 4 – Stakeholders

Policy and Contract Based (Our policies ensure that customer support is provided in accordance with our commitment to meet your needs)

Policy and Contract Based, our policies ensure that updates, release notes, and maintenance are carried out in alignment with agreements. You will be informed about these activities to ensure transparency.

Policy and Contract Based (The application of updates for each client follows our policies and agreements. Whether updates are deployed globally or tailored to specific client accounts, our approach is rooted in clear terms.)

Integration and Customization

Yes, OVCODE offers integration capabilities through its API Gateway (Azure APIM), allowing you to securely connect OVCODE's solutions with your systems.

OVCODE offers ready-to-use solutions, but additional customization may be considered upon request. Customization timelines and costs will be discussed based on your specific requirements.

Other Relevant Questions

Yes, OVCODE offers integration capabilities through its API Gateway (Azure APIM), allowing you to securely connect OVCODE's solutions with your systems.

Policy and Contract Based (Our policies and contracts outline the measures we take to prevent unauthorized transactions or activities. In case of any unauthorized action, we have a clear process in place to address and rectify the situation. These steps are in line with our commitment to maintaining the integrity and security of our products)

Policy and Contract Based (The release of patches and bug fixing follows our established policies and agreements. We ensure that any necessary updates are carried out in line with clear terms and conditions.)

Policy and Contract Based (Whether each version update is free for clients is specified in our policies and agreements. Our commitment to transparency ensures that any potential costs or benefits associated with version updates are clearly outlined.)

Support and Assistance

You can reach our technical support team through our provided contact channels (Channel Information) for assistance with any technical issues.

The support team at OVCODE is dedicated to assisting users with any questions, concerns, or technical issues they may encounter while using our platform.

You can reach our support team through the designated support channels, which include (Links).

To help us assist you more effectively, please provide details such as your account information, a brief description of the issue, and any relevant screenshots or error messages.

Our support team operates during specified hours (operation hours). While we strive to provide timely responses, please note that responses might be delayed during off-hours.

Technical Issues

We have a comprehensive knowledge base that includes troubleshooting guides for common technical issues. You can access these guides Link.

If you can't find a solution in the knowledge base, please contact our support team for personalized assistance.

If you come across a bug or technical glitch, please report it to our support team. Include a detailed description of the issue, steps to reproduce it, and any relevant error messages.

Account and Access

For users with forgotten passwords or locked accounts, you can guide them through the password reset process or unlock their account as per our protocols.

If users are having trouble accessing their accounts or encountering issues during authentication, you can troubleshoot the problem by following the relevant procedures.

Service Disruptions and Downtime

If a user reports a disruption in service, you can check our system status page for any ongoing issues Link. If the issue is not listed, you can document the user's report and escalate it to the appropriate team.

Planned maintenance or downtime information should be communicated to users through our official channels (channel information). You can direct users to our announcements or maintenance schedule.

Escalation and Feedback

If you encounter a complex issue that requires further expertise, or if a user's concern is not being resolved within a reasonable time, you should escalate the issue following our escalation process (process details).

Encourage users to provide feedback and suggestions through our designated feedback channels (provide channels). Document valuable feedback and submit it to our product team for consideration.

Discover OVC

OVC is a utility token and is the only medium of payment for OVCODE transactions. OVC will be used for the following:

  1. Asset Registration
  2. OVCODE Patented Core Technology Publishing
  3. OVCODE Verification
  4. Advertisement Sponsored Features

OVC is an ERC20 token and has a finite supply.

During registration to OVCODE, the user is created a loadable OVC wallet. Upon completion of function processes, users will be redirected to the payment page and will be prompted to pay via OVC. OVCODE will deduct the payment amount to the user’s OVC wallet. Verification costs are fixed for every publishing institution. OVC payment will be converted to the fixed payment depending on the current OVC market value.

OVC is classified as a utility token with additional payment token characteristics. Utility tokens are tokens, which are intended to provide access digitally to an application or service by means of a Patented Core Technology-based infrastructure. Payment tokens are tokens, which are intended to be used now or in the future, as a means of payment or acquiring goods or services or as a means of money or value transfer.

Listed below are OVC Differentiators:

  1. OVC was designed with price stability and low volatility thus there are only 83,875,000 tokens available. A low token volume supply.
  2. OVC is a utility token by design; it is a fundamental component to run the OVCODE infrastructure. OVC’s demand is supported by the OVCODE patented core technology platform.
  3. OVC payment for publishing and verification will be constant since OVCODE uses its own private Patented Core Technology network. Other technologies have erratic rate value because their applications are built on top of public Patented Core Technology.
  4. OVC will never split or fork. Stability is the focus of OVC.
  5. The OVC is focused on full compliance based on stringent financial rules and regulation of Switzerland.

OVC will not have any inflation as the OVC tokens are pre-mined and no new tokens will be minted.
As more transactions are serviced by the OVCODE infrastructure, an increased number of tokens are paid back to OVCODE thus decreasing the total available supply and further deflating the market.
With decreasing supply and increasing demand for OVCODE services, OVC is projected to be immune to inflation.




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